Privacy Policy

Last updated: 24 July 2026

Live in the Cloud ME respects your privacy and is committed to protecting the personal information you provide when using this website.

This Privacy Policy explains how we collect, use, store and protect personal information submitted through our website, including contact forms, enquiry forms, analytics tools and any other communication channels linked to this website.

This website is operated by Live in the Cloud ME FZ LLE, based in Fujairah, United Arab Emirates.

1. Who We Are

In this Privacy Policy, “we”, “us” and “our” refer to:

Legal company name: Live in the Cloud ME FZ LLE
Trading name: Live in the Cloud ME
Registered location: Fujairah, United Arab Emirates
Website: litc.ae
Privacy contact email: legal@litc.ae

Live in the Cloud ME provides IT consultancy, managed IT services, cloud solutions, cybersecurity, Microsoft 365 services, business applications and related technology services.

2. Information We Collect

We may collect personal information that you voluntarily provide through this website, including:

• Name
• Company name
• Email address
• Telephone number
• Job title or role
• Enquiry details submitted through contact forms
• Information provided when requesting a consultation, proposal, support or service information

We may also collect limited technical information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Approximate location based on browsing data
• Cookie and analytics information

3. How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Respond to enquiries submitted through the website
• Provide information about our services
• Prepare proposals or quotations
• Arrange consultations or follow-up calls
• Deliver support or respond to service-related requests
• Maintain communication with existing and potential clients
• Improve our website, services and user experience
• Monitor website performance and security
• Maintain internal business records
• Comply with applicable legal or regulatory obligations

We do not sell personal information.

4. Contact Forms and Enquiries

When you submit a contact form or enquiry through the website, the information you provide may be used to respond to your request and manage the related business communication.

Your enquiry information may also be stored in our internal business systems, including our CRM platform, to help us manage client relationships, follow-ups, proposals and service discussions.

5. CRM and Business Systems

We may use third-party business applications, including Zoho Bigin, to manage enquiries, leads, proposals and customer relationships.

Information stored in these systems is used only for legitimate business purposes, such as responding to enquiries, managing sales opportunities, maintaining customer records and delivering services.

6. Website Analytics

We use website analytics tools, including Google Analytics, to understand how visitors interact with our website and to improve the content, structure and performance of the site.

Analytics tools may collect information such as:

• Pages viewed
• Time spent on the website
• Device and browser information
• Referral sources
• General location information
• User interaction data

This information is used for reporting, website improvement, content planning and search performance analysis.

We also use Google Search Console to understand how our website appears in Google Search and to monitor search visibility, indexing and website performance.

7. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse traffic and understand visitor behaviour.

Cookies are small files stored on your device when you visit a website.

We may use cookies for:

• Website functionality
• Analytics and performance measurement
• Understanding visitor behaviour
• Improving website content and user experience

You can control or disable cookies through your browser settings. Disabling some cookies may affect how the website functions.

For more information, please refer to our Cookie Policy.

8. Marketing Communications

We may use your contact details to send relevant business communications, service updates or marketing information where appropriate.

This may include updates about our services, technology insights, product news, events or other information that may be relevant to your business.

You can opt out of marketing communications at any time by contacting us at legal@litc.ae or by using any unsubscribe option provided in the communication.

9. Sharing Information with Third Parties

We may share limited personal information with trusted third parties where necessary to operate our business, website and services.

These may include:

• Website hosting providers
• CRM and business application providers
• Email and communication platforms
• Analytics and website performance tools
• IT support and security providers
• Professional advisers where required
• Vendors or technology partners where necessary for a specific enquiry, proposal or service request

We only share information where there is a legitimate business need, where it is necessary to provide requested services, or where we are required to do so by law.

10. International Data Transfers

As part of our business operations, your information may be stored or processed using systems or service providers located outside the United Arab Emirates.

Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

These measures may include access controls, secure systems, encryption where appropriate, security monitoring, internal procedures and the use of reputable technology providers.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

12. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

• Respond to enquiries
• Maintain business records
• Manage client relationships
• Provide services
• Resolve disputes
• Meet legal, accounting or regulatory requirements

If information is no longer required, we will take reasonable steps to delete, anonymise or securely store it.

13. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Ask questions about how your information is collected or used

To exercise any of these rights, please contact us at legal@litc.ae.

14. International Visitors

Although this website is operated from the United Arab Emirates, visitors from other countries may access the website or submit enquiries.

Where applicable, we aim to handle personal information in line with recognised privacy principles, including transparency, reasonable data security, limited use of personal information and respect for individual privacy rights.

If you are located in a jurisdiction with specific data protection rights, you may contact us at legal@litc.ae regarding any privacy-related request.

15. Links to Other Websites

Our website may contain links to third-party websites, including vendor, partner or external resource pages.

We are not responsible for the content, security or privacy practices of external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology tools or legal requirements.

The latest version will always be available on this page.

17. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Live in the Cloud ME FZ LLE
Fujairah, United Arab Emirates
Email: legal@litc.ae